Stop losing customers you never saw coming.
The churn radar for B2B SaaS. See who's drifting. Know why. Act before they're gone.
Watching 12,000+ accounts for B2B SaaS teams
We found 12 accounts going dark that our CSM hadn't touched in weeks. They were in the long tail—nobody was watching.
Your CSMs can't watch 500 accounts.
They handle your top 20. The other 480? That's the long tail—where churn quietly compounds. No one's watching. No one notices until they're gone.
5% churn × 500 customers =
25 accounts gone quietly.
FirstDistro watches them all. $99/mo. One save pays for a year.
Built for high-volume B2B SaaS
See which accounts are drifting — before they disappear
Synthwave AI went silent. Four weeks later, they canceled. They weren't on anyone's radar—just another account in the long tail.
Here's what your dashboard would have shown.
Account showing exit signals. This one slipped through the cracks. Send a check-in email now—before they're gone.
This alert fired 4 weeks before they canceled.
The Scenario
Synthwave AI was a paying customer. Active for months.
Then they went silent.
Nobody noticed—they were in the long tail. 4 weeks later, they canceled.
CS Managers
See the warning signs 4 weeks before cancellation. Act while churn is still preventable.
Multi-step sequences that save accounts
When a customer starts drifting, your AI teammate runs a thoughtful sequence—emails, waits, condition checks—automatically. You see every step. Take over anytime.
- Progress tracking — see exactly which step each account is on
- Full transparency — timeline shows every email, wait, and outcome
- Pause, resume, take over — you're always in control
- Goal celebration — know instantly when outreach succeeds
"Finally, automation I can trust. I see everything it does."
First email opened. Waiting 2 days before follow-up to avoid over-messaging.
Customer replied after step 2. Health improved +12 pts.
See who's at risk before they leave.
Health scores, journey tracking, and alerts — all in one view. No more spreadsheets. No more guessing.
Experiences
Fits into how your CS team already works
One script tag. Live in minutes. CRM integrations add deal context to health scores.
Ready to catch churn before it happens?
Set up in 10 minutes. See your first health scores today.
Simple pricing. No hidden fees. No sales call required.
Growth
Billed monthly
For B2B SaaS with 200–500 customers
Best for: PLG companies, bootstrapped SaaS, lean CS teams
- 150 customer accounts/month
- Health scores for every account
- Alerts when customers go quiet
- AI-drafted outreach to at-risk accounts
- Emails sent from your domain
- Prioritized recommendations
- 365-day data retention
Scale
Billed monthly
For B2B SaaS with 500–2,000+ customers
Best for: High-volume PLG, scaling CS operations, long-tail automation
- 500 customer accounts/month
- Health scores for every account
- Alerts when customers go quiet
- AI-drafted outreach to at-risk accounts
- Emails sent from your domain
- Prioritized recommendations
- 365-day data retention
Cancel anytime. No contracts. No questions asked.
Setup in 10 minutes · One saved account pays for a year