First DistroFirstDistro

Never lose a high-value customer silently again.

FirstDistro detects early churn signals across usage, engagement, and sentiment — and alerts your team before "healthy" accounts quietly disappear.

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No credit card required • See risk scores in minutes

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This is the moment most teams miss.

FirstDistro dashboard showing how to prevent churn with customer health monitoring

A "healthy" account showing subtle risk signals — flagged automatically before churn.

See which accounts are about to churn — before they tell you

TechFlow was a $10k MRR customer. Their health score dropped to 45, but you never got an alert. By the time you noticed, they'd canceled—$120k in lost revenue. With Customer Insights, you'd have seen the warning signs and saved them before they left.

Customer Pulse dashboard showing customer health overview

See who needs help

Stop guessing. Know exactly which customers are thriving and which are struggling.

  • Spot at-risk accounts instantly
  • Filter by health score or segment
  • Drill down into usage trends

Catch silent churn early

Get alerted when a "healthy" account starts drifting — not after they've decided to leave.

Gmail
Critical Alert: TechFlow health dropped to 45
Account value: $12,400 ARR•Risk window: ~21 days
Slack
🚨 Usage dropped by 50% this week
Account value: $12,400 ARR•Risk window: ~21 days
Attio
Attio
Task: Reach out to TechFlow (At Risk)
Account value: $12,400 ARR•Risk window: ~21 days
Top Priorities dashboard showing critical customer alerts

How it works

Turn customer data into retention action in 3 steps

1

Detect hidden risk

We monitor usage, engagement, and sentiment to surface early warning signals across every account.

2

Alert instantly

When risk patterns appear, alerts fire in Slack, email, or your CRM — no dashboards to babysit.

3

Intervene with clarity

AI playbooks explain why the account is at risk and what to do next to stabilize it.

The result:
Higher retentionHappier customersPredictable revenue

Live in days — not a 6-month data project

Get started in 3 steps

Add FirstDistro to your site in minutes. No engineering backlog required.

1

Sign up for your free account

7-day free trial • No credit card required • Get your installation code instantly

2

Copy the code and paste in your site

One script tag. Works with HTML, React, Next.js, and any framework.

<script src="https://firstdistro.com/sdk/install/fd_your-token.js"></script>
3

Start getting customer health insights

See risk scores, alerts, and recommended actions within minutes.

Fits into how your CS team already works

Workflow preservation, not tech integration.

Slack
Available

Alerts where your team lives

Attio
Attio
Available

Relationship-aware signals

HubSpot
Coming Soon

Risk visible on the account

API & Webhooks
Coming Soon

No lock-in

Is FirstDistro right for you?

Perfect fit
B2B SaaS with $5k–$100k ACV
$1M–$20M ARR
Lean CS teams managing dozens or hundreds of accounts
Churn is now a board-level concern
⊘Not a fit
Low-ACV self-serve tools
One-off transactional products
Teams looking for another analytics dashboard

One saved account pays for FirstDistro.

If you catch churn 30 days earlier, you change the outcome.

Start free trial — No credit card required